why arent my calls going through?

best answer
Check these things first. Make sure that your phone is not in airplane mode. Check the phones signal strength. In remote areas you might not have a strong enough signal to make calls. Confirm that the SIM card is inserted correctly and connected to the network. If that doesnt resolve it find out what to do if your SIM card isn’t working. If youve checked these things and still cant figure out why your calls arent going through call or text us from another phone at (888) 936-4968.